Putkikatu 16 B
21110 Naantali, Finland
+358 2 433 8150
Versatile CRM that brings out the best in Pusatec’s POS system, webshop and booking systems.
Pusatec CRM offers versatile and easy-to-use CRM tools to complement our POS system, webshop and booking systems. With our CRM, managing the customer lifecycle for both individual clients and organizations is seamless. Furthermore, our CRM can be used for customer communication via email or SMS, as well as for customer-based product and access management. Managing necessary communication consents is also clear and straightforward.
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The customer registry consists of user accounts from Pusatec webshop, entries made in our POS system and Pusatec Portal, as well as sales and visitor data. Customers can be either individuals or organizations, such as clubs, associations or companies. Customer management and search via Portal is easy and efficient.
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Our customer communication feature allows you to send messages via email or SMS to specific customer segments such as customers who visited on a certain day or customers from a specific postal code. The system includes management of communication consents: messages are only sent to customers with right permissions.
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Organization accounts can create facility bookings for groups they manage, granting the members automatic access rights. Individuals can link a tag (e.g. a wristband) to their account, and all their tickets and bookings are automatically registered to that tag. Products can also be restricted only for registered users.
